FAQ'S

Where do you ship?

We currently only ship to Canada but if you have a shipping inquiry for outside of Canada feel free to reach out to us via our contact page to see if we can figure something out!

 

How long does it take for my order to ship?

Orders will head into shipping within 1-3 business days after the order is placed. Once it is shipped you will receive an email notification that it has shipped with your tracking number. If there is an issue with your order we will reach out to you via the email you placed the order under.

 

How much does shipping cost?

Squirrel offers FREE shipping over $100 or a flat rate shipping of $14.99 CAD across Canada.

If you are purchasing one of our larger items, that wont let you check out on the check out page, you will need to reach out to us directly for a shipping price.

 

I need to make a change to my order, how can I do that?

No problem! We are able to accept changes to your order within 3 hours of the order being placed or before it ships, whichever comes sooner. Please reach out to us via our contact page with your order number.

 

Will Squirrel stock my products?

Squirrel focuses on stocking items that are ethically made and give back. Please reach out to us via our contact us page with more information about your business to be considered.